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Archive for the ‘Customer Reviews’ Category

Five Star Customer Reviews

August 28th, 2015

five star customer reviewsWe are a five star hotel with two star prices. Take a look, our customers think so too! These five star customer reviews from TripAdvisor don’t lie.

Gabe U. from Nampa, ID

This is the best bang for your buck at Disneyland.  The hotel “is” literally across the street from Disneyland.  This is the only hotel we stay at every year we go to Disneyland.  The rooms have been updated since a few of these posted photos.  We had a flat screen TV with HBO and cable,  It was a nice coming back after a long morning and evening of walking at Disneyland and watch a show.  If you want a nice dinner it is very close to a few nice restaurants.

The pool is small but it meets our needs.  There is also a hot tub that is well maintained.

The “free” morning buffet is very good.  It is nice to start the day with some fresh food, fruit, coffee, juice, eggs, sausage, ham, cold cereal, etc…  There is a large selection for a quick breakfast buffet.

The photo with all the maid service carts was during their break or too early in the morning.  I never saw this and felt our room was adequately cleaned and the staff was always helpful with every interaction with them.

We arrived at 1100 AM with a scheduled check in of 300 PM.  The front receptionist was very helpful and let us park our car (if parking was available).  Luckily, there was parking.  We immediately went to Disneyland and enjoyed the park.  We finished the AM park visit and when we arrived back to the hotel our room was ready on schedule.

We have been staying at this hotel for the past 5 years and have never had any issues.  The staff is top notch and the hotel meets our every need and is well maintained.

Becky A. from Miami, FL:

WOW this place was so worth it! Not only is it a bargain for location but the rooms are SQUEAKY CLEAN and the staff is very nice! It is literally across the street from Disney which makes everything so convenient. There is also a free buffet breakfast next door exclusively for Best Western customers and it did the job. Would definitely stay here again!

 

Leave us a five star customer review online and let others know what you loved so much about your stay with us. Have any concerns? Let us hear from you. We want to know what we can do to make your stay the best it can be.

Trip Advisor Hall of Fame

June 8th, 2015

Trip Advisor Hall of FameThe Trip Advisor Hall of Fame award is a coveted award and one that we are proud to say that we achieved through the reviews of our wonderful guests. In addition to our great rates, friendly customer service and spacious, comfortable rooms, it is our guests’ loyalty and continued business that pushes us to continue to roll out the red carpet.  We strive to make our place your place and your home away from home each and every time you visit Anaheim. While we work to make our rooms, faclity and service top notch, our amazing and loyal guests have continually given us top reviews which has made us a top Anaheim hotel and Disneyland hotel for years.  Trip Advisor bases all of its awards on reviews from customers. Not just any made up fictional customer, but real customers with real experiences which is the beauty of Trip Advisor. As we continue to do our best to make you feel at home while away from home we want to thank you, our guests, for your business, loyalty, reviews and referrals.  If you are visiting Anaheim, book your stay with us and see why so many visitors rank us at the top. We look forward to treating you with our friendly service and giving you a place to call home while on the road.

Trip Advisor Anaheim Hotel Reviews

March 26th, 2015

Anaheim hotelTake a look at a few reviews from some of our most recent visitors.

CanadaGeese flew in from British Colombia and we were glad to have a few snow birds.

“Best place to stay for Disneyland holiday”

This property is by far the best location when planning your Disney vacation. It is literally right across the street from the main gate…5 minute walk and you are in. It has a continental breakfast but there’s also an ihop next door if you want a change. On the other side of it is a convenience store where you can buy your essentials ie: beer, wine, milk, fruit, snacks, cheaper souvenirs etc. The rooms are spacious and comfortable and the service was great. I will most definitely choose this BW again and recommend it to everyone I know planning a Disneyland vacation.

PatriciaT from Alamo,CA saw just how hard we work to make your vacation the best it can be:

“CLOSE TO EVERYTHING AND COMFY”

Very close to Disneyland. Offers breakfast as early as 6:30 so you can get an early start. Very courteous and helpful staff. The rooms are clean and the beds are comfortable and roomy. The housecleaning will accommodate you and even work around your coming back to hotel to take a nap. They must have someone on service all the time! It is so nice not to have to wait for a shuttle bus to your hotel, but to just be able to walk across the street and you are there.

We love to hear when you have an excellent stay with us and we appreciate you telling others about our top notch service and comfortable rooms. If you have visited with us, be sure to tell everyone about your experience on Trip Advisor and get the word out about what a great Anaheim hotel we are!